Terms of service
Last Updated: 28-07-2026
Welcome to VELORIUM MODELS.
These Terms of Service ("Terms") govern your access to and use of the Velorium Models website ("Website"), including all purchases made through our online store. By accessing, browsing, or placing an order through our Website, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please refrain from using our Website.
ABOUT VELORIUM MODELS
Velorium Models is an online store specializing in premium diecast model collectibles from leading brands including Hot Wheels, MINI GT, Pop Race, Tarmac Works, Inno64, Kaido House, Tomica, and many more.
Our goal is to provide collectors with genuine products, careful packaging, and a trusted shopping experience.
PRODUCTS AND PRICING
All products displayed on our Website are collectible diecast models.
- All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- Product availability is subject to stock availability.
- We reserve the right to update product prices, descriptions, specifications, and availability at any time without prior notice.
- While we strive to display products as accurately as possible, slight variations in colour, packaging, or manufacturer finish may occur due to photography, lighting, monitor settings, or manufacturer production variations.
ORDER AND PAYMENT
By placing an order with Velorium Models, you confirm that:
- The information provided is accurate and complete.
- You are authorized to use the selected payment method.
- You agree to pay the full amount shown during checkout.
Payment must be completed before an order is processed for dispatch.
Velorium Models reserves the right to refuse, cancel, or limit any order if we reasonably believe it involves fraudulent activity, unauthorized transactions, pricing errors, duplicate orders, or other circumstances beyond our control.
ORDER CANCELLATION
We understand that plans can sometimes change.
Orders may be cancelled only before they have been packed and shipped.
Once an order has been shipped, cancellation requests cannot be accepted.
Please refer to our Return, Refund & Cancellation Policy for complete details.
RETURN,REFUND AND EXCHANGES
Due to the collectible nature of our products and our careful quality inspection process, all sales are considered final.
Factory-sealed collectible products and products that have been inspected and dispatched are not eligible for return, refund, replacement, or exchange, except where required by applicable law.
Please review our Return, Refund & Cancellation Policy before making a purchase.
SHIPPING AND DELIVERY
We carefully inspect and securely pack every order before dispatch.
Delivery timelines provided on our Website are estimates only and may vary depending on courier operations, weather conditions, customs clearance, public holidays, or other circumstances beyond our control.
Once an order has been dispatched, shipment handling is managed by our courier partners.
Please refer to our Shipping Policy for detailed shipping information.
INTELLECTUAL PROPERTY
All content available on this Website, including but not limited to:
- Logo
- Brand name
- Product photographs
- Graphics
- Website design
- Icons
- Text
- Images
- Layout
- Digital content
is the intellectual property of Velorium Models or its respective licensors and is protected under applicable copyright, trademark, and intellectual property laws.
No content from this Website may be copied, reproduced, distributed, modified, published, or commercially used without prior written permission from Velorium Models.
USER CONDUCT
By using our Website, you agree not to:
- Use the Website for any unlawful purpose.
- Attempt unauthorized access to our systems.
- Interfere with the operation or security of the Website.
- Upload or transmit malicious software or harmful code.
- Misuse any content or intellectual property belonging to Velorium Models.
We reserve the right to suspend or terminate access to users who violate these Terms.
USER REVIEWS AND CONTENT
Where customers are permitted to submit reviews, photographs, or other content, you confirm that:
- The content belongs to you or you have permission to share it.
- The content does not infringe the rights of any third party.
- The content is not unlawful, defamatory, abusive, misleading, or offensive.
Velorium Models reserves the right to remove or refuse any user-generated content at its discretion.
THIRD-PARTY LINKS
Our Website may contain links to third-party websites or services for your convenience.
These websites operate independently of Velorium Models, and we are not responsible for their content, privacy practices, products, or services. We encourage you to review their respective policies before using them.
COOKIES
Our Website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance overall functionality.
By continuing to use our Website, you consent to our use of cookies in accordance with our Privacy Policy.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Velorium Models shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Website or the purchase of our products.
Our total liability, if any, shall not exceed the amount paid by you for the specific product giving rise to the claim.
Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.
CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or Website functionality.
Any updates will be posted on this page with the revised "Last Updated" date.
Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.
GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms or the use of this Website shall be subject to the exclusive jurisdiction of the competent courts of Bengaluru, Karnataka, India.
CONTACT US
If you have any questions regarding these Terms of Service, we'd be happy to assist you.
Velorium Models
📞 Phone: +91 9739729009
📧 Email: veloriummodels@gmail.com
📍 Address:
Velorium Models
7th cross,Basaveshwara Nagara,
Hassan – 573217
Karnataka, India