PRIVACY POLICY

Last Updated : 28-07-2026

At Velorium Models, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, create an account, or place an order with us.

By using our website, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

To provide you with a smooth shopping experience, we may collect the following information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address

Payment Information

Payments are processed securely through our trusted payment gateway partners.

Velorium Models does not store your debit card, credit card, UPI PIN, CVV, or online banking credentials on our servers.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Time Zone
  • Pages Visited
  • Products Viewed
  • Website Usage Information
  • Cookies and Similar Technologies

This information helps us improve our website and provide a better shopping experience.

HOW WE USE YOUR INFORMANTION ?

We use your information to:

  • Process and fulfil your orders.
  • Verify and confirm purchases.
  • Arrange shipping and delivery.
  • Provide order updates and tracking information.
  • Respond to customer enquiries and support requests.
  • Notify you about pre-orders, restocks, and product availability (where applicable).
  • Improve our website, products, and customer experience.
  • Detect and prevent fraudulent or unauthorized activities.
  • Comply with applicable legal and regulatory requirements.

If you choose to subscribe, we may also send promotional emails, special offers, and new product announcements. You can unsubscribe at any time.

Sharing Your Information

We value your trust and do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers when necessary to operate our business, including:

  • Courier and shipping partners for order delivery.
  • Payment gateway providers for secure payment processing.
  • Technology and website service providers who help us maintain and improve our website.
  • Government authorities or law enforcement agencies where required by applicable law.

All third-party service providers are expected to handle your information responsibly and only for the purposes for which it is shared.

COOKIES

Velorium Models uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences.
  • Keep items in your shopping cart.
  • Improve website performance.
  • Understand how visitors use our website.
  • Provide a faster and more personalized shopping experience.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

DATA SECURITY

Protecting your information is important to us.

We implement appropriate administrative, technical, and security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or misuse.

While we strive to use commercially reasonable security practices, no method of electronic transmission or online storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

THIRD-PARTY LINKS

Our website may contain links to third-party websites, products, or services.

These websites operate independently of Velorium Models, and we are not responsible for their privacy practices or content. We encourage you to review their respective privacy policies before sharing any personal information.

LEGAL DISCLOSER

We may disclose your personal information if required to do so by law or if we believe such action is necessary to:

  • Comply with legal obligations.
  • Protect the rights and property of Velorium Models.
  • Prevent fraud or unauthorized activities.
  • Respond to lawful requests from government authorities.
  • Protect the safety of our customers or the public.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be published on this page along with the revised "Last Updated" date.

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, we'd be happy to assist you.

Velorium Models

📞 Phone: +91 9739729009

📧 Email: veloriummodels@gmail.com